Delivery Within South Africa
RECEIVE FREE DELIVERY ON ORDERS OVER R500 WITHIN SOUTH AFRICA. (Free delivery is not applicable on orders that include pet beds)
Standard delivery within Gauteng: R70
Standard delivery outside of Gauteng: R100
Standard delivery within Gauteng is R150 for orders that include Pet Beds
Standard delivery outside of Gauteng is R200 for orders that include Pet Beds
Delivery Time on Dear Pet Co. Products: If your order includes Dear Pet Co. products then our current processing and delivery turnaround time is 10 to 15 business days as all items are handmade to order.
Delivery Time on non Dear Pet Co products: If your order contains other branded products (i.e non Dear Pet Co. products) then our current delivery time is 3-5 working days
Delivery Time on Pet Food and Nutrition: Current delivery time on pet food ONLY is 1-3 business days. If your order includes both Pet Food in addition to Dear Pet Co. products then your order will be split into 2 different shipments
You will receive an email with a tracking number once your order is sent out for delivery with our courier partner
Standard international shipping on orders below R5 000 is R700 (Free shipping does not apply)
Standard International shipping on orders above R5 000 is R350 (Free shipping does not apply)
*Additional surcharges may apply to remote areas-we will contact you directly if this may be the case*
Delivery times vary dependent on location and range from 20-25 business days.
Please contact us directly at firstname.lastname@example.org for any international shipping enquiries.